Shipping policy

Shipping Policy

Last updated: [20/1/2026]

We deliver our products to customers in the UK 

Processing Times

• Orders are processed within [1–2 business days].
  
  

• Orders placed on weekends or holidays will be processed the next working day.
  
  

Delivery Times & Costs

• UK Standard Delivery: [X–X business days] via Royal Mail.
  
  

• UK Express Delivery: [X–X business days] via [Courier].
  
  

• International Shipping: [X–X business days], charges calculated at checkout.
  
  

Tracking

Once your order is shipped, you will receive a confirmation email with tracking information (if available).

Customs & Duties

International orders may be subject to import duties and taxes. These charges are the customer’s responsibility.

Delays

We are not responsible for delays caused by courier services, customs clearance, or events beyond our control.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us at isabellasheridandesigns@gmail.com within 14 days of delivery. We will investigate and arrange a replacement or refund in line with your consumer rights.