Refund policy

Refund & Store Credit Policy

Last updated: [20/1/2026]

Due to the intimate nature of swimwear and for hygiene reasons — and because we are a small-run business — we recommend store credit for all eligible returns. Refunds are available if required by UK law.

Why Store Credit

As a small-run brand, we produce limited quantities and carefully manage inventory to avoid waste. Offering store credit allows us to continue creating thoughtfully made pieces while still supporting our customers.

Store Credit Details

All approved returns will receive store credit for the item value.
Store credit never expires and can be used on any future purchase.
Original shipping fees are non-refundable.

Return Eligibility

Returns must be requested within 14 days of delivery and items must meet the following conditions:

Unworn, unwashed, and in original condition
Hygiene liners and tags fully intact
No signs of wear, including stains, deodorant, makeup, or perfume
Returned in original packaging

Items that do not meet these requirements will be declined and returned to the customer.

What Is Eligible

Regular-priced swimwear

What Is Not Eligible

Final sale items
Items without hygiene liners or tags
Worn, washed, or damaged items
Gift cards

Return Shipping

Customers are responsible for return shipping unless faulty or incorrect.
We recommend using a trackable shipping method.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with your order number and photos so we can resolve this quickly.